Scam Alert: Wire Scam Targeting Businesses

In this scam, a fraudster contacts a business pretending to be from their bank and claims to be calling to confirm or verify a wire transfer request.

To make the call appear legitimate, the fraudster may use the name of a person who works for the bank and try to provide other identifying information, such as a badge number. They may also ask for confidential information, such as a verification code sent by text message.

It is important to question any unexpected communication regarding your account or a wire transfer. Here are a few ways to help protect your business from wire fraud:

• Never share account information, login credentials or one-time security codes.
• Never click unexpected links or download attachments in emails or text messages.
• If someone claiming to be from your bank contacts you with an unusual request, hang up and call us directly using a phone number you know to be legitimate.
• Be especially wary if someone pressures you to act quickly.

If you believe you may have fallen victim to a scam, contact your local branch or our Customer Care Center at 888-816-8064 immediately.